Product Management
analytics (14) digital marketing (12) e-commerce (27) fintech (8) leadership (6) payments (4)
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The Evolution of E-Commerce in Turkey: What We Got Right
Back in the early days of e-commerce in Turkey, the landscape was very different. Few companies had ventured online, and even fewer understood what it took to succeed. I was lucky to be part of…
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Scaling Payments for a Growing E-Commerce Business
One of the least glamorous but most critical parts of running an e-commerce business is payments. While customers often don’t think twice about it, ensuring that payments flow smoothly and securely is no easy task—especially…
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Driving Digital Transformation in a Traditional Business
Imagine working at a company that’s been doing business the same way for decades—completely offline. Now imagine being tasked with taking that traditional business and bringing it into the digital age. That was my challenge,…
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How OKRs Keep Me Focused in the Fast-Paced World of E-Commerce
In e-commerce, speed and agility are everything. Every week brings new trends, customer behaviors shift rapidly, and competition is always just a click away. To manage all these moving parts and stay focused, I’ve found…
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Radical Focus by Christina Wodtke: Can I Apply OKRs to My Personal Life?
As someone who has used OKRs (Objectives and Key Results) in a professional setting, I’ve always appreciated the clarity and focus they bring to team objectives. Christina Wodtke’s book Radical Focus does a great job…
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Back in Action: New Year, New Goals, and New Responsibilities
It’s been a while since I last wrote here, but I’m back and ready to dive into another exciting year. First off, Happy New Year! Like many of you, I’ve spent some time thinking about…
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Global Payments Chaos: When New Zealand Buys from Canada for a Brazilian Event
As a platform business, one of the most complex challenges we face is managing global payments. Picture this: A buyer from New Zealand purchases a digital ticket for an event in Brazil, and the seller…
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“Do Not Honor” – The Most Frustrating Payment Error You’ll Encounter
If you’ve ever worked in payments product management, you’ve likely run into this cryptic error: Do Not Honor. It’s the most common payment failure message we receive from banks worldwide. But here’s the kicker—most of…
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My Professional Journey: From E-Commerce to Fintech
Hello World! It’s February 2015, and I’m excited to kick off this blog as a way to track my professional journey and, along the way, share what I’ve learned with others. For me, writing is…