analytics (14) digital marketing (12) e-commerce (27) fintech (8) leadership (6) payments (4)

• Scaling Payments for a Growing E-Commerce Business

  One of the least glamorous but most critical parts of running an e-commerce business is payments. While customers often don’t think twice about it, ensuring that payments flow smoothly and securely is no easy task—especially…

  21/04/2016

• Global Payments Chaos: When New Zealand Buys from Canada for a Brazilian Event

  As a platform business, one of the most complex challenges we face is managing global payments. Picture this: A buyer from New Zealand purchases a digital ticket for an event in Brazil, and the seller…

  05/05/2015

• “Do Not Honor” – The Most Frustrating Payment Error You’ll Encounter

  If you’ve ever worked in payments product management, you’ve likely run into this cryptic error: Do Not Honor. It’s the most common payment failure message we receive from banks worldwide. But here’s the kicker—most of…

  21/03/2015

• My Professional Journey: From E-Commerce to Fintech

  Hello World! It’s February 2015, and I’m excited to kick off this blog as a way to track my professional journey and, along the way, share what I’ve learned with others. For me, writing is…

  14/02/2015